Free Shipping at $49:

Pet Felicity offers free saver shipping - (5-8 Business Days) on all orders with a sub-total over $49 shipping within the 48 contiguous United States. No coupon codes are required, simply add items to your cart until you unlock free saver shipping. Shipping rates start at $10.49 and are determined by the sub-total and by the shipping method selected. Your shipping charges will be displayed on our cart and checkout page prior to submitting your order. At this time we do not offer free shipping on orders shipping internationally or to Hawaii & Alaska.

48 Contiguous USA Shipping Policy:

We use FedEx to ship within the 48 contiguous United States. We do not ship to Hawaii, Alaska, Internationally, PO Boxes, APO, FPO, or DPO addresses. Orders placed before 12 noon PST Monday-Friday will ship that same day excluding all major holidays. The weekday after shipment is counted as the first day in transit. Saver shipping utilizes FedEx SmartPost where the U.S. Postal Service is used for final delivery. If your shipping address does not accept deliveries from the U.S. Postal Service then we recommend selecting FedEx Ground, Express or Overnight shipping.

Vaccine Policy (Effective 10/15/12)

Vaccines require special handling due to the necessity of keeping them cold.  Therefore, vaccines are shipped on Mondays and Tuesdays by UPS.

  • IN and MO orders will only ship on Mondays
  • PA orders will additionally ship on Wednesdays

To ensure quality, we pack all vaccine shipments with cold packs in insulated containers at no additional charge.  Vaccines should immediately be moved to cold storage upon arrival.

Minimum order for vaccines is $125.00.

Vaccine shipments may be requested for Wednesday, Thursday or Friday delivery.  However, these shipments must be sent as Next Day or Saturday delivery.

  • This service is not available for IN and MO

If you wish to return vaccines for any reason, you must contact Customer Support Services and request a call tag.  All vaccines must be returned with cold packs in insulated containers.  Failure to comply will result in refund not being issued.

  • Outdated vaccines do no need to be cold packed in insulated containers.